Privacy Policy

Second Penguin Planning (hereinafter referred to as “the Company”) recognizes the importance of personal information and its social responsibility in handling such information while providing foreign employment support, residence status application assistance, lifestyle support, and related services. We comply with applicable laws and regulations regarding the protection of personal information and strive to properly manage and protect such information in accordance with the following policy.

Article 1 (Compliance with Laws and Regulations)

The Company complies with the Act on the Protection of Personal Information of Japan and other relevant laws, regulations, and guidelines.

Article 2 (Personal Information We Collect)

The Company may collect the following personal information to the extent necessary for the performance of our services:

• Name, date of birth, and gender
• Address, telephone number, and email address
• Passport information and Residence Card information
• Status of residence, employment history, educational background, and other application-related information
• Consultation details and contract information
• Other information necessary for business operations

*If sensitive information is involved, it will be collected lawfully and limited to the minimum extent necessary.

Article 3 (Purpose of Use)

• Provision of foreign employment support services
• Preparation and submission assistance for residence status applications
• Application procedures with government offices and related authorities
• Fulfillment of contracts and business communications
• Identity verification
• Compliance with legal obligations

Personal information will not be used for purposes other than those stated above.

Article 4 (Security Measures)

The Company implements appropriate security measures to prevent leakage, loss, alteration, unauthorized access, or other incidents involving personal information.

• Access restrictions
• Strict password management
• Installation of antivirus software
• Secure storage of physical documents
• Appropriate supervision of outsourced service providers

Article 5 (Restriction on Provision to Third Parties)

The Company will not provide personal information to third parties without the individual’s consent, except as required by law.

However, personal information may be provided in the following cases:

• Submission to government authorities for application procedures
• Provision to subcontractors to the minimum extent necessary for business operations
• Disclosure required by laws and regulations

Article 6 (Supervision of Outsourced Parties)

When outsourcing the handling of personal information, the Company will conclude appropriate agreements and exercise necessary and proper supervision.

Article 7 (Retention Period)

Personal information will be retained only for the period necessary to fulfill business purposes and as required by applicable laws and regulations. After that, it will be appropriately disposed of or deleted.

Article 8 (Disclosure, Correction, Suspension of Use, etc.)

Upon request from the individual for disclosure, correction, deletion, or suspension of use of their personal information, the Company will respond appropriately in accordance with applicable laws and regulations.

Article 9 (Use of External Services)

This website uses an external service (FormSubmit) for its contact form. Submitted information is processed through the system of the external service provider.

Article 10 (Continuous Improvement)

This Privacy Policy will be reviewed and updated as necessary in response to changes in laws, regulations, or business operations.